If you asked three people on your leadership team the same question, how different would their answers be?
That's where we're starting this week.
FEATURED
For years I did something that made me unpopular in meetings.
I asked the same question of three different leaders in the same company. They were never in the same room, and the conversations were spread across a week. I asked a CFO on Monday, a COO on Wednesday, and a head of customer success on Friday.
The question was always some version of the same thing: how does work actually move through this business, from the moment a customer commits to the moment we deliver value?
RESOURCE HUB
The easiest win in your IT roadmap? Eliminate print servers.
Print-related helpdesk tickets account for up to 50% of IT's total workload and most of it traces back to server infrastructure, not the printers themselves. This guide walks through exactly how to build the case, evaluate your options, and get leadership on board with going serverless.
CxOs ON THE MOVE
Travelers has appointed a former JetBlue cybersecurity executive as its new Chief Information Security Officer, bringing more than two decades of experience leading enterprise security programs across the aviation, media, and telecommunications industries.
CIO FIELD NOTES
BEYOND THE QUOTE
“The question is no longer whether technology exists, but whether organizations can bring it together in a way that allows the business to move faster, operate smarter, and grow with confidence.”
CxO PRIORITIES
For CIOs and CTOs, unifying context, scaling high-touch engagement, and driving business outcomes by leveraging platforms and conversational AI remains a priority.
The best practices shaping the next era of the customer experience include:
Partnering deeply
Centralizing data
Automating compliance
Designing for agentic collaboration
EXECUTIVE OPPORTUNITY
The Graduate Management Admission Council (GMAC) has selected CIO Partners as their exclusive partner to lead their search for the role of Chief Information Officer, located in Reston, Virginia. Read more…
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