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CarMax Drives Agentic AI Across Its Customer Operations

CarMax delivered a strong fiscal 2027 second quarter, with total sales rising 19% year over year to $7.9 billion. Used unit comparable sales increased 13%, while diluted earnings per share climbed 81% to $1.16.

Why More Work Doesn’t Always Mean More People

Contributing CIO Chris Erickson makes the case for technology organizations built around leverage, where AI, external partners, and stronger internal capabilities help smaller teams create bigger impact.

Gartner Outlines 5 Moves CISOs Should Make Before 2027

Cybersecurity planning is getting harder as companies juggle immediate threats with risks that may still be years away. New Gartner guidance puts AI agents, deepfakes, identity verification and quantum readiness on the agenda for CISOs.

Nvidia Launches New Security Platform for AI Agents

Nvidia’s new security platform adds an independent layer of enforcement designed to monitor agent activity, restrict access and intervene when an agent tries to push past its approved boundaries, giving organizations another safeguard against unintended actions.

CIOs Face Growing Pressure to Prove AI ROI

New research finds CIOs are facing greater board scrutiny while many companies still lack the visibility needed to track costs, measure agent performance and determine who is accountable when things go wrong.

Research Suggests That Employee Trust Is Key to AI Agent Adoption

Trust is determining how much responsibility employees are willing to hand over to AI agents. Clear limits, visible competence and human oversight can help companies move agents into more meaningful work while keeping consequential decisions in human hands.

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