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TNCR | EXECUTIVE RESEARCH

88% vs. 12%. That’s the accountability gap.

88% of technology leaders say accountability is effective within their own organizations. But when asked about the broader company, just 12% call it very effective.

Our latest Executive Research digs into where accountability starts to break down — and what CIOs say makes the difference.

TNCR is LIVE! THIS FRIDAY
TOP STORIES
  • Two major companies are adding to their technology leadership ranks. Marriott has named a new CISO, while Ford is building out its AI leadership with a new data chief.

  • Target reported a strong second quarter, with net sales rising 5.3% year over year to $26.5 billion. Comparable sales increased 3.8%, supported by a 3.6% gain in traffic.

  • Security gaps are making headlines. Microsoft patched a Copilot flaw tied to automatic prompts, while a CareCloud breach initially traced to an eight-hour incident has now expanded to 3.7 million patients.

FROM THE DESK OF A CIO

For most of the last decade, the conversation about enterprise AI has run on a simple binary.

Automate or augment. Replace the human or assist the human.

Most CIOs I talk to still frame their AI investment decisions through that binary. They are using a model that no longer fits what AI is becoming.

Something has changed in the last eighteen months. AI has started acting on its own behalf inside enterprise workflows.

Not responding to a prompt. Not surfacing a recommendation for a human to consider. Acting. Retrieving a contract from one system, checking credit standing in another, generating a renewal proposal, routing it for approval, logging the outcome.

A sequence of decisions and actions that previously required human coordination at every handoff, now executed by an agent without anyone touching the workflow until a governance gate requires review.