Bill Gates has doubts. Big Tech has a warning. Salesforce has a plan. And your peers could use some advice.
Happy Monday, everyone. Let’s get into it.
FEATURED
The Vendor Leaves. Does Your Knowledge Stay?
Contributing CIO Paul Zyla has spent much of his career on both sides of technology implementations. He has been responsible for technology outcomes as an IT executive, worked in security and governance, helped organizations navigate transformation as a consultant, and now supports organizations managing significant technology changes.
One lesson continues to come back: The most important part of a technology implementation often begins after the implementation is over.
That is when the vendor steps back, the project team moves on, and the organization is expected to operate what it just purchased.
This is where knowledge transfer becomes much more important than documentation.
A CALL FOR ACTION
OpenAI, Anthropic, Google, Microsoft and more than 100 technology, cybersecurity, financial and infrastructure companies are calling for stronger defenses against AI-enabled cyberattacks.
The group says there may be a limited window to prepare as AI models become more capable and attackers find new ways to use them.
Their open letter focuses much of that preparation on decisions organizations are already making around aging technology, security investment, AI adoption and coordination across technology and security teams. Find out more.
CIO FIELD NOTES
Salesforce Wants AI to Become the New Interface for Enterprise Software
The company reported record fiscal second-quarter revenue of $11.35 billion, up 11% year over year.
ADVISE YOUR PEERS
A TNCR community member is looking for help with access reporting and audit readiness.
Their credit union uses Microsoft Entra, but many applications do not integrate with it. That leaves access reviews, role tracking, reporting, and audit evidence largely manual.
They want to hear from technology leaders who have used IGA tools or other approaches to improve visibility across disconnected systems.
IN CASE YOU MISSED IT
The CIO Professional Network gathered for a Roundtable discussion on how AI is changing FinOps and what technology leaders need to understand as token-based consumption becomes a larger financial concern. Read the full article.
