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On September 3, several of the biggest names in AI ran into trouble at the same time. ChatGPT, Claude and Grok experienced widespread disruptions, while users also reported problems with Gemini. Conditions improved by midday, but no shared cause had been confirmed.

It capped a rough week for workplace technology.

ChatGPT Work had already experienced a partial outage on August 31, the same day an authentication issue interrupted email, collaboration, storage and security services across Microsoft 365.

MORE FROM TNCR
  • More than 153 million U.S. and Canadian driver’s licenses reportedly appeared on a dark-web service following a suspected breach involving IDScan. The FBI is investigating, and some records may include the detailed scans used to verify whether identity documents are authentic.

  • The Pentagon has added secure versions of ChatGPT and Grok to its internal AI platform, giving more than 1.7 million existing users another alternative to Gemini.

  • OpenAI’s upcoming Astra model can find unknown vulnerabilities and build working exploits. Those capabilities earned it the highest cybersecurity classification under the company’s Preparedness Framework and prompted plans for a tightly controlled rollout.

  • More than one-third of webpages published since ChatGPT’s launch show signs of AI writing or editing, according to an analysis of nearly 490,000 pages.

CIO FIELD NOTES

Dell Technologies (NYSE: DELL) delivered record fiscal Q2 2027 results, with revenue rising 58% year over year to $47 billion and non-GAAP earnings per share reaching $7.04.

Infrastructure Solutions Group led the quarter, helped by AI server demand and continued spending on traditional servers and storage. Dell raised its full-year revenue outlook by $25 billion to $192 billion at the midpoint.

Much of the earnings discussion centered on the infrastructure required to support AI in production.

The company described agentic workloads driving demand for CPU compute and storage, while AI deployments are placing greater demands on data center engineering, power and cooling. Dell is also applying AI and automation to its own modernization efforts.